Sharing Economy and Design for Trust

Very interesting presentation by Joe Gebbia of Airbnb.

There are two main points here for me ..

1 Sharing Economy: still a commerce, but with a promise of a human connection. What if city is built from ground up with sharing in mind ? In South Korea, the government already have an initiative to connect empty nesters with students from remote area.

2 Design for trust If design can be used to overcome bias that have been taught to us (strangers are dangers) e.g. by introducing sophisticated review system, suggesting size of box so that contact contains the right amount of information, etc; then what other problems can we resolve using design ?


Please note that opinions are my own and not the views of my employer.